The CertAware platform

Everything you need to train, test, and prove it.

CertAware turns fraud-awareness training into proof: AI-guided lessons that stay current with today's scams, assessments that can't be gamed, and certificates that can't be tampered with.

Train

Lessons that keep pace — and never cut corners

Fraud changes weekly. CertAware drafts lessons with AI on the newest scam patterns, and a real person reviews every one before your members ever see it.

  • Lessons that reflect today's scams

    New scam patterns become short, plain-English lessons — so training reflects what fraudsters are doing right now, not what they were doing last year.

  • Every lesson, reviewed by a person

    Nothing reaches your members without a human check first. AI drafts it, a person reviews it, and only approved lessons make it into your program.

  • The “Is this a scam?” checker

    Members and staff paste a suspicious text, email, or call and get clear, plain-English warning signs — the same tool visitors can try for free.

Test & certify

Assessments you can trust, certificates anyone can verify

Understanding is measured with assessments built to reflect real comprehension — then recognized with a certificate that actually means something.

  • Assessments built on real understanding

    Every question is designed to check real understanding, not a lucky guess — so earning a certificate actually means something.

  • Verifiable certificates

    Each certificate carries a unique code anyone can verify online — real proof, not just a screenshot.

  • Training video, made personal

    Lessons can include your own training video, so the experience feels like your credit union — not a generic course.

Simulate

Safe, consented fraud drills

See how people actually respond under pressure with opt-in simulations — built for the right audience, and for voice drills, always with clear consent first.

  • Simulated phishing campaigns

    Run opt-in phishing-email tests with the people you choose, so near-misses become coaching moments instead of costly mistakes.

  • Consented vishing drills

    Voice-phishing drills only run after everyone involved has clearly agreed to take part, with retention controls built in — realistic practice, handled with care.

  • Training that fits the role

    Assign the right training and drills by role and branch, so tellers, back-office staff, and leadership each get what actually helps them.

Prove

Board- and examiner-ready evidence

Turn everyday training into a report your board and examiners can rely on — who completed what, when, and how well, ready whenever you need it.

  • A clear view of where you stand

    See at a glance who's trained, who's overdue, and how understanding is trending across your credit union.

  • Reports ready when you need them

    Export a clean, dated compliance summary that maps directly to your fraud program — ready for the board packet or an exam, no extra work required.

  • A record that holds up over time

    Every completion is recorded with its certificate code, so your evidence trail stays solid long after the training itself is done.

Make it yours

Your brand, your members, your program

CertAware runs under your credit union's name and colors, and lets members enroll themselves — no spreadsheets, no manual account creation.

  • Credit union branding

    Your logo and brand colors carry across the entire member experience, so training feels like it comes from you — because it does.

  • Member self-enrollment

    Members join with a simple join code and enroll themselves — you stay in control of who's in, without the manual work.

  • A program built around you

    Turn individual tools on or off for your credit union, so you get exactly the program that fits your members, not a one-size-fits-all package.

See it on your own brand

Book a walkthrough and we'll show you how your credit union can roll out training, run safe simulations, and hand your examiners proof they can rely on.