Protecting the people who trust you most.
Train your staff and your members on the scams happening right now — and prove it to your board and your examiner with dated, verifiable records.
Suspicious text, email, or call
We don't store your message. This tool never says something is absolutely “safe” or absolutely “a scam” — it identifies warning signs or compares the input to known scams to provide information so you can decide. It is not a substitute for contacting your financial institution.
Want to go deeper? Free fraud-awareness lessons
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Why credit unions act now
- $4.3B
reported lost to fraud by adults 50+ in 2025.
Source: FTC / AARP, 2025
- ~20×
increase in bank-impersonation scam texts since 2019.
Source: FTC Consumer Sentinel
- Defensible
completion — fresh questions every attempt and verifiable certificate codes, not a click-through you can't defend.
Built into every CertAware certificate
Board and examiner ready reporting
CertAware records who completed which lessons, when they completed them and how well they did, then packages it as an exportable report.
- Verifiable completion
Every certificate carries a unique code anyone can verify — no screenshots to trust.
- Coverage at a glance
See who's trained, who's overdue, and how understanding is trending across the credit union.
- Board and examiner ready
Export a clean, dated compliance summary that maps training to your fraud program.
Give your examiner proof, not promises.
Certify your staff, train your members, and export dated, verifiable records — all under your own brand.
Simple, scalable pricing
Staff certification + member fraud literacy — billed separately, built to grow with you. Compare plans.
Standard
Up to 10 staff
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- Staff certification for your whole team
- All fraud scenario modules
- Role-based learning paths
- Digital badges on completion
- Admin dashboard + reporting
- “Is This a Scam?” AI tool
Plus
Most popular11–20 staff
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- Everything in Standard
- Staff certification across every branch
- Phishing simulation exercises
- 2 Custom fraud scenario modules annually
- Priority onboarding support
- Fraud vulnerability heatmap
Enterprise
20+ staff
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- Everything in Plus
- Staff certification at institution scale
- Deepfake voice drill simulations
- Unlimited fraud scenario modules
- Branch-level leaderboards
- Custom compliance reporting
- Executive quarterly reviews
About us
Helping credit unions protect the members they serve
Credit unions exist because members come first. CertAware exists for the same reason: turning fraud awareness into a living expression of that promise, not just another compliance line item.
We're a fraud-awareness training and certification platform built for U.S. credit unions — turning the people who handle members' money into the first, best line of defense against scams.
Protection is the mission, not a mandate
Credit unions were built on people helping people. When a member loses money to a scam, it isn't just a loss — it's a broken promise. We help you keep that promise by ensuring every member and every employee can recognize a scam before it costs them.
Awareness beats software alone
Most fraud against credit unions starts with a person being tricked, not a firewall being breached. We help the people — members and staff — recognize the scam before the money moves.
Training that examiners can trust
Every lesson is AI-drafted and human-approved, every assessment draws fresh questions each attempt so it can't be gamed, and every certificate carries a code anyone can verify. Completion is provable, not just claimed.
Talk to our team
We'd love to learn more about your credit union and how we can help.