Can your members actually understand — and use — fraud education?
Yes. CertAware puts a friendly, on-brand fraud program in front of your members in your logo, colors, and voice — and it’s built as an accessibility product, so the members most targeted by fraud can genuinely follow it. It looks like you, not like a warning label.
Built for the members who need it most
Adults 60 and older lose about four times more to fraud than younger adults — yet most training is written for people who already navigate apps easily. We designed the member experience the other way around.
Large type, high contrast
Generous text sizes and strong contrast, so a member doesn't need to squint or zoom to read a lesson.
Plain language, no jargon
No "phishing vectors" or "threat surfaces." Just clear, everyday language about the scams people actually see.
Works on an older phone
The member experience runs on the older Android or phone a 74-year-old member is likely to have in their hand.
Accessibility isn’t a constraint here — it’s the differentiator. When the people most at risk can actually use the program, it works.
Your brand, front to back
Members experience the program as yours. Your logo, your colors, and a voice that matches how your credit union already talks to members — so fraud education strengthens your brand instead of introducing an unfamiliar third party.
- Your logo and colors across the member experience.
- Content in your credit union's voice, not a generic vendor tone.
- A program members trust because it looks and sounds like you.
Content your members will actually open
Fraud education only works if members engage with it — and if your team can deploy it without building it from scratch.
Ready-to-post social & email
Short, plain-English pieces you can drop into a newsletter, an email, or a social post — timely fraud awareness without a content project.
Always current
As scams shift, the material shifts — the same fast cadence you can see publicly in our Scam Library. Members hear about what’s happening now.
Common questions
- Is the member experience in our brand?
- Yes. The member-facing program carries your credit union's logo, colors, and voice, so members experience it as your program — not a third-party tool.
- Will older members actually be able to use it?
- Yes. The member interface is designed as an accessibility product: large type, high contrast, plain language, and it works on an older phone — because the members most targeted by fraud are often 50+ or 60+.
- Can we share the content on social media and email?
- Yes. CertAware gives you ready-to-post, plain-English content you can put in newsletters, emails, and social posts, so fraud education becomes part of your member communications.
See the member experience in your brand
We’ll show you the accessible member interface and the ready-to-post content, styled the way your members already know you.
Need the examiner-defensible side too? See the staff & examiner page.